Fee type Reason charged Amount
Late Rent Immediate charge £12
Late Rent If 7-14 days late £30
Late Rent If over 14 days late £60
Bounced Payments If payment is returned, refused or re-presented £20
Repairs Where repairs are necessary, the landlords meet cost no charge
Repairs Where repairs are required due to tenants neglect/Damage, tenant/s will be invoiced invoiced at cost
Unnecessary Call Outs e.g an engineer attends a property and the appliance is actually turned off £40
Early termination of tenancy Rent will be due until a replacement tenant takes occupation. Tenants are  contractually obliged to pay the rent throughout the term of their contract.


If you have a gas leak or you can smell gas you must immediately evacuate the property and call National Grid Gas Emergency Service on 0800 111 999.

If you have a problem with your property or tenancy, we prefer if you can notify us as soon as possible by telephone or email so we can get it resolved quickly. If you leave a message on the number below we shall receive it when we are open. Please call us on the number(s) below.

Monday to Friday, 9.00am to 5.00pm – Telephone 01970 624328
Out of hours (emergencies only) – Telephone 07964 895147

Please note that if a contractor has been called out for a non urgent repair, the occupier may be invoiced for an Unnecessary call out.